Privacy Policy

Welcome to Merci Milo. Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from our online store.

Information We Collect

When you shop with Merci Milo, we may collect the following information:

  • Personal Details: name, email address, phone number, billing & shipping address

  • Payment Information: securely processed through trusted third-party providers (we do not store your credit/debit card details)

  • Order Information: items purchased, order history, and preferences

  • Customer Communications: emails, inquiries, or messages sent to our support team

How We Use Your Information

Your information is used to:

  • Process and deliver your orders

  • Respond to customer inquiries and provide support

  • Improve our products, services, and website experience

  • Send updates, promotions, or special offers (you can unsubscribe anytime)

  • Comply with legal obligations

Cookies & Tracking

  • Our website uses cookies to enhance your browsing experience

  • Cookies help us remember your preferences and understand website usage

  • You can disable cookies in your browser, but some features may not function properly

Sharing Your Information

  • We do not sell, trade, or rent your personal information

  • We may share data with trusted third-party service providers for payment processing, shipping, and analytics

  • Information may be disclosed if required by law or to protect our legal rights

Data Security

  • We take reasonable steps to protect your information from unauthorized access or misuse

  • No online transmission is completely secure, but we strive to protect your data

Your Rights

You have the right to:

  • Access your personal information

  • Request corrections or deletion of your data

  • Opt-out of marketing communications at any time

Third-Party Links

Our website may contain links to third-party websites. Merci Milo is not responsible for their privacy practices. Please review their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of our website constitutes acceptance of the updated policy.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Email: celottikat@outlook.com